Free Shipping and Returns

Free delivery, always
We'll deliver your purchase conveniently to your home free of charge. Always. For free. And if they don't fit you, the return is also free. Want to know how to place an order?
Customer Service
If you have any questions before or after placing your order, contact our customer service team. It's our pleasure to answer your e-mails or calls. Want to get in touch with us?
Exchanges and returns at no cost
They don't feel quite right? Did you get the wrong size? No problem. You have 30 days to exchange or return any article conveniently and free of charge. How to return an article?
Pikolinos Warranty
We use the best materials to create Pikolinos shoes. All our shoes have a warranty in case of production defects. Do you want to learn about our production processes?
Secure Payment policy
All purchases made at are 100% secure. In order to guarantee security and confidentiality for all data (credit card number, date of expiration and CVC code), we transmit it encoded directly to the bank server without registering it on the server. Secure Payment policy