Free Shipping and Returns

Privacy Policy
Most pages of the Pikolinos website can be visited without the need to provide any type of personal or private information such as an e-mail address. However, our web servers automatically detect the IP address and the domain name used by the user. All this information is registered in a server activity file (log file) to obtain statistics, which allow us to know the number of visits to the website, etc.
We occasionally collect customized information from the data provided by the visitors to our website or by clients of our services. However, Pikolinos agrees to comply with the regulations in force regarding data treatment and protection specified by the constitutional law 15/1999 of Personal Information Protection of the 13th December.
The information given during registration may be used to facilitate the operation carried out by the user, or to administer, manage and improve the services offered by Pikolinos. It may also be used to create or provide other services or offers that may interest the user in the future. This information may help to carry out statistical analyses or to send out sales or promotional material regarding these services or other activities.
The information provided by users as a consequence of using and requesting the different services offered by the website, (for example by using the main address www.pikolinos.com), will be subject to automated treatment. This information will be included in the corresponding log for which Pikolinos Intercontinental S.A., with the business address is Calle Galilei Galilei, 2, 03203 Elche Parque Industrial, Elche (Alicante), Spain, is responsible.
At any moment you have the right to access, modify, cancel and dispute the management of the information held by Pikolinos. To do so, the user should send an e-mail to Pikolinos: info@pikolinos.com or a fax to +34 965 683 156. Alternatively the user may write to the Pikolinos address putting “personal information” as a reference”.
When it is necessary to provide personal information to use or request a service, users must guarantee the accuracy, authenticity and validity of their data. In accordance with this, users will have to keep their information updated so that it is correct at all times. When providing personal information by means of requesting services offered through the website (or in any other way), the users declare that they fully accept the inclusion of the information provided in the Pikolinos files. Users also accept the automated treatment of this information as specified previously.
Pikolinos reserves the right to modify its privacy and safety policy at any time, always in accordance with the legislation in force regarding the privacy of personal information. Prior notice will be given to interested parties, either by an announcement on this website or in some other way.
What about cookies?
Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future.
There are four types of cookies:
Website functionality cookies
These cookies enable you to browse the website and use our features such as shopping baskets and wish lists
Website analytics cookies
We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
Customer preference cookies
When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
Targeting cookies or advertising cookies
These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available atwww.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.